Shipping policy

Here’s a clear, customer-friendly Shipping Policy for your store 👇

Shipping Policy

Effective Date: 3 april 2026

At trenzeo.com , we aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below for complete details.

1. Order Processing Time

  • All orders are processed within 1-2days after confirmation

  • Orders are processed on business days (excluding Sundays and public holidays)

  • You will receive a confirmation email once your order is placed

2. Shipping Methods

We partner with reliable courier services to ensure safe and timely delivery.
Shipping methods may vary depending on your location and product availability.

3. Delivery Timeframes

  • Standard Delivery: 5-10 business days

  • Delivery times may vary based on your location and external factors such as weather or logistics delays

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and order value

  • We may offer free shipping on selected orders or promotions

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking ID via email or SMS

  • You can use this tracking ID to monitor your order status in real-time

6. Delivery Issues & Delays

  • While we strive to deliver on time, delays may occur due to unforeseen circumstances

  • If your order is delayed beyond the expected timeframe, please contact us at sayanmandal947@gmail.com

  • We are not responsible for delays caused by incorrect shipping details provided by the customer

7. International Shipping (if applicable)

  • We currently [DO / DO NOT] offer international shipping

  • If available, international shipping charges and delivery timelines will vary by destination

  • Customers are responsible for any customs duties or import taxes

8. Failed Deliveries

  • If delivery fails due to incorrect address or unavailability of the recipient, re-delivery may be attempted

  • Additional charges may apply in such cases

9. Contact Us

For any shipping-related queries, feel free to contact us:

  • Email: sayanmandal947@gmail.com